Forgot your Du mobile number? Whether you recently got a new Du SIM card, haven’t memorized your number yet, or simply need to verify your du number quickly, there are multiple ways to check your Du number in UAE within seconds.
In this comprehensive guide, you’ll learn 7 different methods to check your Du number including USSD codes, the Du app, SMS, phone settings, and more. All methods work for both prepaid and postpaid Du customers.
Quick Answer: How to Check My Du Number
The fastest way to check your Du number is by dialing *116# from your Du mobile. Your number will appear on screen instantly without internet connection needed.
Why You Need to Know Your Du Number?
There are several situations where you need to know your Du mobile number:
* Sharing your contact number with friends, family, or colleagues
* Filling forms that require your mobile number
* Registering for online services or apps
* Verifying your identity for Du customer service
* Activating data packages or promotional offers
* Checking your Du account balance or usage
* Porting your number to another provider
Instead of asking others to call you just to know your number, use these simple methods to check du sim number anytime.
7 Methods to Check Du Number in UAE
Method 1: Du Number Check Code (USSD) – Fastest Method
This is the quickest and most popular method for du number check:
Step 1:. Open your phone’s dialer
Step 2: Dial *116#
Step 3: Press the call button
Steps 4: Your Du number will appear on screen immediately
Steps 5: Note down your number
Advantages:
– Works without internet connection
– Instant result (under 5 seconds)
– Available 24/7
– Works on all phone types (smartphones and basic phones)
– Free of charge
When to use: This is the best method when you need to check du number quickly, especially if you don’t have internet access.
Method 2: Check Du Number via Du App
The Du app provides a user-friendly way to check your number along with other account details:
Step 1: Download the Du app from App Store (iOS) or Google Play (Android)
Step 2: Open the app
Step 3: Your Du number is displayed at the top of the home screen
Step 4: Alternatively, tap “My Account” to see complete number details
Advantages:
– Also shows account balance, data usage, and bills
– Can manage your entire Du account
– Save number directly to contacts
– Access to other Du services
When to use: Best if you regularly use the Du app for managing your account or checking balance.
Method 3: Du Number Check via SMS
You can check your Du mobile number by sending a simple SMS:
Step 1: Open your messaging app
Step 2: Create a new message
Step 3: Type: NUMBER
Step 4: Send to: 1355
Step 5: You’ll receive an SMS with your Du number within seconds
Advantages:
– No internet required
– Simple and straightforward
– Works on all phones
– Free service
When to use: Good alternative if USSD codes don’t work on your phone or network.
Method 4: Check Du Number from Phone Settings
Your Du SIM number is stored in your phone’s settings:
For Android Phones:
1. Go to “Settings”
2. Tap “About Phone” or “About Device”
3. Select “Status” or “SIM Status”
4. Look for “My Phone Number” or “SIM Number”
5. Your Du number will be displayed
For iPhone:
1. Open “Settings”
2. Tap “Phone”
3. Select “My Number”
4. Your Du number appears at the top
Note: This method only works if your number was saved on the SIM card. Not all Du SIM cards come with the number pre-saved.
When to use: Quick check if you’re already in phone settings or if USSD codes aren’t working.
Method 5: Call Du Customer Service
Du customer support can help you verify your number:
Step 1: Call Du customer service at 155 (free from Du numbers)
Step 2: Or call +971 4 390 0155 from other networks
Step 3: Select your preferred language (Arabic or English)
Step 4: Request to know your Du number
Step 5: Verify your identity (Emirates ID or passport number)
Step 6: The representative will provide your number
Advantages:
– Helpful if you have other queries
– Can verify account details simultaneously
– Available 24/7
When to use: Best if you’re already calling Du for other services or need to verify multiple account details.
Method 6: Check Du SIM Card Packaging
If you still have your original Du SIM card packaging:
Step 1: Locate your Du SIM card package or starter kit
Step 2: Look for the sticker or label on the package
Step 3: Your Du mobile number is usually printed clearly
Step 4: It may be labeled as “Mobile Number” or “MSISDN”
When to use: Good for brand new SIM cards where you haven’t used the number yet.
Method 7: Ask Someone to Call You
The traditional method that always works:
Step 1: Ask a friend or family member to call your Du number
Step 2: Answer the call
Step 3: Ask them to tell you the number showing on their screen
Step 4: Save it in your phone
When to use: Last resort if all other methods fail or if you’re with someone who can help.
How to Check Du SIM Number vs Du Phone Number
There’s a difference between your Du SIM number and Du phone number:
Du Phone Number (MSISDN):
– This is your actual mobile number (e.g., +971 50 123 4567)
– What people use to call or message you
– What you check using the methods above
Du SIM Number (ICCID):
– 19-20 digit identification number on your physical SIM card
– Used for technical identification
– Usually not needed for everyday use
– To check: Look at the physical SIM card or check phone settings under “SIM Status”
For most purposes, you need your Du phone number, not the SIM card number.
Du Number Check for Different Account Types
For Du Prepaid Customers:
All methods mentioned above work perfectly for prepaid accounts. The USSD code *116# is especially convenient as it doesn’t require internet or app installation.
For Du Postpaid Customers:
Postpaid users can use all the same methods. Additionally:
– Your number appears on monthly bills
– Check email confirmations from Du
– Available in your account portal at du.ae
For Du Home Internet Customers:
If you have Du home internet, your account number differs from mobile numbers. To check:
– Look at your router label
– Check your monthly bill
– Call 155 and ask for your account number
– Log in to du.ae and check “My Account”
Common Issues When Checking Du Number
Problem 1: USSD Code Not Working
Solutions:
– Ensure you’re dialing from your Du SIM (not another SIM if dual-SIM phone)
– Check if USSD services are enabled in your phone settings
– Restart your phone and try again
– Try alternative methods like the Du app or SMS
Problem 2: Number Not Showing in Phone Settings
Solutions:
– Not all SIM cards have the number stored automatically
– Use USSD code method instead *116#
– Contact Du to have the number added to your SIM
Problem 3: Can’t Download Du App
Solutions:
– Use USSD code or SMS method instead
– Check if your phone meets app requirements (iOS 12+ or Android 6+)
– Try accessing du.ae website instead
Problem 4: Different Number Showing
Solutions:
– You might have multiple Du SIM cards
– Confirm you’re checking the correct SIM slot in dual-SIM phones
– Old saved number in phone settings may be outdated – use USSD code for accurate info
Other Useful Du Number Codes
While checking your Du number, here are other helpful USSD codes:
| Code | Purpose |
|---|---|
| *116# | Check Du number |
| *135# | Main Du menu (check balance, buy packages) |
| *108# | Get AED 5 emergency credit |
| *170# | Check remaining call minutes |
| SMS “BAL” to 1355 | Check balance via text message |
| SMS “DATA” to 1355 | Check data balance via text message |
| SMS “NUMBER” to 1355 | Check your Du number via text message |
Save these codes for quick access to various Du services without internet.
Du Number Format in UAE
All Du mobile numbers in UAE follow this format:
Structure: +971 5X XXX XXXX
Breakdown:
– +971: UAE country code
– 5X: Du carrier prefix (50, 52, 55, 56, 58)
– XXX XXXX: Your unique 7-digit number
Example: +971 50 123 4567
Note: Etisalat uses 50, 54, 55, 56 while Du uses 50, 52, 55, 56, 58. The prefix 50, 55, and 56 can be either provider.
Tips for Managing Your Du Number
Once you know your Du number, here are some useful tips:
1. Save It Multiple Places:
– Add to phone contacts under your own name
– Write it in a secure note-taking app
– Email it to yourself for backup
– Take a screenshot for quick reference
2. Share Wisely:
– Only share with trusted contacts
– Be cautious of spam callers
– Don’t post publicly on social media
– Use WhatsApp privacy settings to control visibility
3. Keep Account Secure:
– Set up PIN protection on your Du account
– Enable two-factor authentication where available
– Don’t share your Emirates ID linked to the number
– Report any suspicious activity to Du immediately
4. Monitor Usage:
– Regularly check balance by dialing *135# (main menu) or through Du app
– Review monthly bills for unexpected charges
– Set up usage alerts in Du app
– Know when your data or minutes expire
When You Might Need Professional Help
Contact Du customer service (155) if:
* USSD codes consistently fail to work
* Your number isn’t showing anywhere despite trying all methods
* You suspect someone else has access to your number
* You need to retrieve a number from an inactive/old SIM card
* Your number has been ported or changed without your knowledge
* You need to update number details for security purposes
For complex account issues, visit the Du official support page or call 155 for personalized assistance.
Related Du Services
Now that you know how to check your Du number, you might find these guides helpful:
* Check Du Balance: Learn how to check your Du account balance and data usage
* Du Recharge Methods: Top up your Du account using various payment options
* Cancel Du Subscription: Complete guide if you need to cancel your Du services
* Du to Etisalat Porting: Transfer your number to Etisalat while keeping same number
* Du Internet Packages: Compare and activate the best data plans for your needs
Conclusion: Always Stay Connected with Your Du Number
Knowing how to check your Du number is essential for every Du customer in UAE. The USSD code method (*116#) remains the fastest and most reliable option, working instantly without internet or apps.
Whether you’re a new Du customer who just received a SIM card, or a long-time user who simply forgot their number, these 7 methods ensure you can access your Du mobile number anytime, anywhere.
Quick Recap:
– Fastest method: Dial *116#
– With internet: Use Du app
– Alternative: Send SMS “NUMBER” to 1355
– Emergency: Call 155 customer service
Save this guide for future reference, and don’t forget to bookmark the du number check code (*116#) for instant access to your number whenever needed.
FAQs About Checking Du Number
Q1. What is the du number check code?
The du number check code is *116#. Simply dial this from your Du mobile and your number will appear on screen instantly. This works for both prepaid and postpaid Du customers without needing internet connection.
Q2. How can I check my Du number without balance?
You can check your Du number even with zero balance by dialing *116#. This service is free and doesn’t require any credit. Alternatively, check your phone settings under SIM status or use the Du app.
Q3. Does checking Du number cost money?
No, checking your Du number is completely free. All methods including USSD codes (*116#), SMS to 1355, Du app, and calling customer service at 155 are free of charge.
Q4. Can I check my Du number online?
Yes, you can check your Du number online by logging into your account at du.ae or through the Du mobile app. Your number is displayed in the “My Account” section after login.
Q5. How to know my Du number on iPhone?
On iPhone, go to Settings → Phone → My Number to check if it’s saved. If not showing, dial *116# from your Du SIM or download the Du app which displays your number on the home screen.
Q6. What if *116# doesn’t work?
If the USSD code doesn’t work, try these alternatives: Send SMS “NUMBER” to 1355, use the Du app, check phone settings under SIM status, or call Du customer service at 155 for assistance.
Q7. Can I check someone else’s Du number?
No, you cannot check someone else’s Du number without their phone or consent. Du number check services only work when accessed from the specific Du SIM card. For privacy reasons, Du doesn’t disclose numbers to third parties.
Q8. How to check Du SIM number on Android?
On Android, go to Settings → About Phone → Status → SIM Status to see your number if it’s saved on the SIM. Alternatively, dial *116# for instant results regardless of phone settings.
Q9. Is there a difference between Du prepaid and postpaid number checking?
No, both prepaid and postpaid Du customers can use the same methods to check their numbers. The USSD code *116#, Du app, and SMS methods work identically for both account types.
Q10. Can I check my Du number if my SIM is not inserted?
No, you need your Du SIM card inserted in a phone to check the number using USSD or SMS methods. However, if you saved your number previously in notes, email, or the Du app (with login credentials), you can access it without the physical SIM.
